Issaquah, WA
Sub-Zero Ice Maker Repair
Clear-ice module, fill valve and drain-line work on Sub-Zero ice makers, including undercounter units.
What we get called out for
- Cubes come out hollow and undersized — half of them are just shells
- Bin filled once and then production stopped completely
- Frozen puddle sitting in the bottom of the ice compartment
- Ice smells and tastes of whatever is stored in the freezer
How the visit runs
-
Model number and symptom
Given on the phone, it usually narrows the fault before anyone gets in the van.
-
Diagnostic on site
Temperatures logged, defrost circuit tested, sealed system read under gauges where the readings call for it.
-
A firm number
Parts and labour quoted before anything is opened up. The $89 service call comes off the total if you go ahead.
-
Repaired and verified
The unit is run back down to spec and you are shown the readings before we pack up.
From the valley
What people actually said
3 recent Sub-Zero calls around Issaquah, in the customer’s words.
Rated 4.9 / 5 · 679 reviews
Cubes came out hollow — shells that collapsed in the glass. It came down to fill volume: a filter nobody had changed and a shut-off only part way open. Right again, though booking took chasing.
Our second unit in the garage up here had quietly stopped making anything at all. The harness into the module had corroded where an earlier repair left it exposed. He replaced the harness, not the assembly.
Two other companies wanted to replace the whole ice maker. This one changed the inlet valve, showed us the fill volume before and after, and it has produced proper cubes every day since.
Next step
Get it looked at properly
A $89 service call, credited in full against an approved repair. Gauges where they are needed and a firm price before anything is opened up. Issaquah and the wider I-90 corridor, 8:00 am – 8:00 pm, seven days.