(425) 272-6613

About us

Upkeep first, repairs when it is not enough

Sub-Zero Repair Issaquah is an independent service for built-in Sub-Zero refrigeration in Issaquah. This site is written as an owner's handbook, because a clean condenser and a clear grille prevent more trouble than any visit fixes.

Base grille lifted off a pair of glass-door wine units and leaning on the cabinet, the compressor bay open, a meter, screwdrivers and bagged parts on a towel

What we work on

Built-in Sub-Zero refrigerators, freezers, ice makers and wine storage: full-size units, integrated columns and drawers, undercounter units and panel-ready installations. Maintenance visits, diagnosis, and the repair that follows, from a fan or a control to the sealed system.

What we leave alone

Other brands of appliance, and quotes given blind. A repair price is set once the unit has been seen, because a number guessed on the phone rarely survives the visit — and no panel comes off until you have said yes to it.

How the price is set

The service call is a flat $89 for the trip and the whole diagnosis, and it is deducted from the repair bill once you give the go-ahead.

Until the fault is found a repair can only be given as a range; after that it is one figure, agreed before work starts. The ranges for each kind of job are printed on every repair page.

A visit, start to finish

Call, diagnosis, repair

  1. Multimeter, a screwdriver, two nut drivers and bagged white plastic parts on a towel, an opened lower panel with a black coil behind and a cream cabinet door at right

    The call

    The model tag read out, and what the unit is doing in your own words. Often that is enough to shortlist the likely parts, so the right ones travel with the technician.

  2. Hands holding a thermometer probe in the lower zone of a two-zone undercounter wine unit, pliers and a bit case on the grey worktop

    The diagnosis

    Temperatures checked against a thermometer rather than the display, the condenser, fans and defrost circuit looked at, gauges only where the readings lead there. What you hear back is the cause.

  3. Black-and-white overhead view of hands pressing a seal into a glass door held on edge, a work light and coiled old gaskets on the floor

    The repair

    A price agreed first, then genuine parts for your model rather than a universal fit. The cabinet is brought back to its setpoint and the numbers are shown to you at the end.

On the record

In business since
2019
Credentials
Bonded, insured and licensed. Any customer who asks is given the licence number.
Yellow multimeter, three screwdrivers and two bagged replacement parts on a green towel, a work light shining into an opened stainless panel of wiring

When upkeep has done its part

Have it diagnosed, not guessed at

$89 for the visit and the diagnosis, deducted from any repair you approve, with the price agreed before a panel comes off. Across Issaquah, every day, 8 am to 8 pm.